It goes without saying that the
climate in San Diego is as good as anywhere. It practically never rains and
seasonal temperatures deviate less here than most other major regions. That
being said, we can still get some extreme conditions, especially in the eastern
part of the county such as San Marcos, Valley Center, Poway and Alpine.
The seasonal heat wave may occur
in the summer or winter and a cold front will require a working furnace or heat
pump from October through February. For times like this, how do you know which
contractor to choose to put in a new heating and air conditioning system?
There are numerous advertisements
on TV and in the Union Tribune for HVAC companies. We see advertisements more
and more as the weather gets warmer - or colder - depending on the season.
Selecting one of these companies may or may not be the best choice for your
home, however. Furthermore, the phone book will list all the local HVAC
contractors in San Diego, but that doesn’t mean they are all good. Who still
uses the phone book nowadays, anyway? People also like to check with the Better
Business Bureau. The BBB, on the other hand, isn’t as reliable as most people
believe. As a dues collecting agency, it appears they tend to serve the
business community more than consumers.
An even more dependable resource
for ratings and reviews is the Internet. You can get objective customer ratings
and reviews on both Yelp and Google. Simply search online for terms like heating contractors San Diego or heating and ac San Diego. Your results
will vary, but you’ll get a list of businesses with yellow stars beside their
company names. These are the ratings from previous customers. If you’re in San
Diego, you will also see a few Yelp profiles right within Google. Pay special
attention to these choices, but study the reviews anyway. See what bad things
customers are saying as well. This is where you will find out what a
organization does poorly and how they work with dissatisfied clients.
The nice thing about most online
review sites is that they usually encourage the business owner to reply to
customer reviews.
Make sure you check all of these.
If the business owner disregards their own reputation and makes no attempt to
respond, then chances are they don’t care much about their clients. If they
respond by going after the customer, that’s a warning sign as well. Don’t go
with a company that does this. A negative review of a business is a learning
experience and really should help the business improve their customer service.
The contractor you choose should be thankful for all feedback.
Top heating and air conditioning
services are important, particularly if you are installing a new unit or
changing out an old one. Find a dependable specialist by first checking the Web
for those with reliable consumer ratings and reviews. Then check with the State
Contractors Board for certification and insurance information.
Everything you will need is
available online. With this information, you should have no trouble selecting
the right company for your home.